dear mr. jobs
Hello Mr. Jobs,
I recently dropped my iPhone and the glass screen broke. I brought it to my local Apple Store (King of Prussia, PA) to get it fixed, and it cost me $299 (the same price I paid for the new phone back in September)!
I am a poor college student, and this price is too much for me. I do not mind paying lots of money for quality products and service. (In fact, I love it!) But $299 to replace a glass screen on a phone that works perfectly well otherwise? This is too much!
I do not understand why it would cost any more than $150 to replace a glass screen. And why does it cost more to replace the glass screen on a 16GB iPhone as opposed to the 8GB model? ($299 vs. $199). Does the 16GB iPhone have better glass?
I realize that I am receiving a refurbished different iPhone in place of by broken iPhone. But if I don’t get to keep my broken iPhone anyway, why should it cost more for 16GB iphone users?
I love my iPhone, and I spend money on the iPhone app store almost every week. I am a loyal and passionate Apple fan, but today my faith in this little-big great company has been greatly diminished.
-Maxx H Cho
www.maxxworld.co.cc
